Customer Support

Need Assistance? We're Here To Help.

At Rosamirae, we are committed to providing exceptional customer service and ensuring that your shopping experience is smooth and enjoyable.

Whether you have questions about your order, shipping, returns, sizing, or product details, our support team is here to assist you.

Customer Support

📧 Email Support

For all inquiries, please contact us at:

service@rosamirae.com

We strive to respond to all emails within 24–48 business hours. During peak periods and promotional events, response times may be slightly extended.

Before Contacting Us

To help us assist you as quickly as possible, please include:

  • Your Full Name
  • Order Number (if applicable)
  • Email Address used for the order
  • Detailed description of your inquiry

Providing complete information allows us to resolve your request more efficiently.

We Can Help With

  • Order Status & Tracking
  • Shipping Information
  • Returns & Refunds
  • Product Questions
  • Sizing Assistance
  • Order Changes
  • Payment Issues
  • General Customer Support

Business Address

Rosamirae

📍 601 Moontide Ct
Henderson, NV 89011
United States

Business Address Only – Not a Return Address

Please do not send returns to this address. Contact our support team first to receive return authorization and detailed return instructions.

Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM (EST)

Saturday – Sunday: Closed

Response Time

Our team is dedicated to providing timely support. Most inquiries are answered within 1–2 business days.

If you contact us during weekends or holidays, we will respond on the next business day.

Thank you for choosing Rosamirae. We appreciate your trust and look forward to assisting you. 💖