Shipping policy

Last Updated: June 2026

Thank you for shopping with Rosamirae. We are committed to providing a smooth and reliable shipping experience. Please review the information below before placing your order.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Please note:

  • Orders are processed Monday through Friday.
  • Orders are not processed on weekends or public holidays.
  • During peak seasons and promotional periods, processing times may be slightly extended.

Shipping Options

Standard Shipping

  • Available for orders between $0.00 – $49.99
  • Shipping Fee: $8.00

Free Shipping

  • Available for orders of $50.00 or more
  • Shipping Fee: Free

Expedited Shipping

  • Available for orders between $0.00 – $99.99
  • Shipping Fee: $15.00

Free Expedited Shipping

  • Available for orders of $100.00 or more
  • Shipping Fee: Free

Estimated Delivery Time

After your order has been processed, estimated delivery times are:

  • United States: 5–10 business days
  • International: 7–15 business days

Delivery times are estimates and may vary due to carrier operations, weather conditions, customs procedures, or other unforeseen circumstances.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Please allow up to 48 hours for tracking updates to become available.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

If you need to modify your shipping address after placing an order, please contact us as soon as possible:

📧 service@rosamirae.com

Rosamirae is not responsible for delays or lost packages caused by incorrect or incomplete addresses provided at checkout.

Lost or Delayed Packages

If your package appears to be delayed or lost in transit, please contact us. Our support team will gladly assist you in working with the carrier to locate your shipment whenever possible.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery and provide:

  • Your order number
  • Photos of the damaged item(s)
  • Photos of the package and shipping label

After review, we will determine the appropriate resolution.

Customs, Duties and Taxes

International orders may be subject to customs duties, taxes, and import fees imposed by local authorities.

These charges are not included in the order total and are the responsibility of the customer.

Business Address Notice

Please note that the address below is for business correspondence only and is not our return facility.

Returns sent to this address will not be accepted. Customers must contact us first to receive return authorization and the correct return instructions.

Contact Information

Rosamirae

📧 Email: service@rosamirae.com

📍 Business Address:

601 Moontide Ct
Henderson, NV 89011
United States

Business Address Only – Not a Return Address

If you have any questions regarding shipping or your order, please contact service@rosamirae.com. We are always happy to assist you. 💖